Price levels are tiered according to experience.
We hold the right to amend or change our pricing structure without notification. We ask all clients who require an accurate quote to check with their operator prior to their service commencing.
CUSTOMER COMPLAINTS POLICY
Nino Milano Studio stands firmly behind all of its salon services. If you feel that the service agreed with your stylist has not been fully achieved we need to know at your earliest convenience so we can help to resolve your concerns where possible straightaway. In these cases it is important you return within 7 days of your original appointment and we will be more than happy to re-look at your hair and carry out the necessary service, free of charge. After this point we offer a tiered discount
8-14 days you will receive a 50% reduction
15-21 days a 25% reduction.
Please be aware that certain services are not covered by our re-do policy. This includes any service such as hair-up trails, blow dry services or in certain instances services which may have been indicated to you within your consultation by your stylist of certain limitations. If this is the case it is then your decision if you wish to go ahead with the service.
Our re-do policy only covers rectifications of the agreed service with your stylist and not a change of mind after the agreement of your service.